Frequently Asked Questions
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View from our list of popular questions below
We have a rigorous selection process that includes comprehensive evaluations, suitability checks, multiple interview stages, and thorough background checks. This ensures that only the most qualified and reliable virtual assistants join our team.
Yes, we match you with virtual assistants who meet your specific needs and preferences. Once we've finished our discovery call where we learn about your preferences, candidate needs, along with any other relevant information, we start the matching process and interview stage. From there, you let us know what candidate you like best and we will match them with you.
Your satisfaction is our top priority. If you are not content with your virtual assistant, we will work with you to understand your concerns and provide a replacement to ensure you are 100% satisfied with our services.
We take confidentiality and data security very seriously. All our virtual assistants sign non-disclosure agreements, and we implement stringent security measures to protect your sensitive information. Having worked with Virtual Assistant's for years prior to our company development has helped us in forming such diligent SOPs, ensuring the safety of our clients.
Our commitment to quality, personalized service, and extensive vetting process sets us apart. We focus on understanding your unique needs and providing virtual assistants who are not only skilled but also reliable and dedicated to your success. Our owners, first hand hired, build, and grew two agencies with the use of nearly forty virtual assistants. This has shape Assist World's success today.
We tailor our communication channel so that it's best fit for our clients. Most of our communication is done through our in-house communication channel, however we customize it to fit each client based if other forms of communication are preferred.
You can think of us as your HR division of your company (the fun version). Anything you need to get the best use out of your VA, you let us know and we'll do everything we can to assist.
Assist World's virtual assistants are versatile and can handle a wide range of tasks to support your business needs. These tasks include administrative duties such as email management, calendar scheduling, and data entry. They are also proficient in customer service, social media management, content creation, market research, and more. Our virtual assistants are trained to adapt to various industries, ensuring they can provide tailored support whether you're in real estate, e-commerce, healthcare, or any other field. If you have specific requirements, we can match you with a virtual assistant who has the expertise to meet those needs effectively.
Our virtual assistants are located in various time zones, allowing us to offer flexible support that aligns with your business hours, regardless of where you are based. We work with you to ensure your virtual assistant’s availability matches your needs.
Yes, they are. We thoroughly vet for candidates that have experience in relevant niches on your behalf. Once they're hired with Assist World, we have a full back-end system where we monitor, and help train our staff members on core tasks. We have hundreds of training videos/support forums that help our VAs with various roles once they're connected with one of our clients.
Schedule a call with our team to see how we can assist you with your own tailored virtual assistant.
Read about some of our powerful case studies below.
In the first week, we provide hands-on training and introduce your Client Success Manager, who will oversee the campaign, ensure VA performance, and provide daily and weekly reports for seamless operations.
Empowering businesses to achieve more by providing exceptional virtual assistant services tailored to your unique needs.
+689-220-0660
support@assistworld.co
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